{"id":1760,"date":"2011-03-06T08:49:39","date_gmt":"2011-03-06T08:49:39","guid":{"rendered":"http:\/\/www.alohaber.net\/wp\/?p=1760"},"modified":"2011-03-06T08:49:39","modified_gmt":"2011-03-06T08:49:39","slug":"mesafeli-sozlesmelere-dair-yonetmelik","status":"publish","type":"post","link":"http:\/\/www.alohaber.net\/wp\/2011\/03\/mesafeli-sozlesmelere-dair-yonetmelik\/","title":{"rendered":"Mesafeli S\u00f6zle\u015fmelere Dair Y\u00f6netmelik"},"content":{"rendered":"

\"\"<\/a>Bu Y<\/span>\u00f6<\/span>netmelik; yaz<\/span>\u0131<\/span>l<\/span>\u0131<\/span>, g<\/span>\u00f6<\/span>rsel ve elektronik ortamda veya di<\/span>\u011f<\/span>er ileti<\/span>\u015f<\/span>im ara<\/span>\u00e7<\/span>lar<\/span>\u0131<\/span> kullan<\/span>\u0131<\/span>larak ve t<\/span>\u00fc<\/span>keticilerle kar<\/span>\u015f\u0131<\/span> kar<\/span>\u015f\u0131<\/span>ya…<\/span><\/p>\n


\n<\/span><\/p>\n

<\/span><\/p>\n

06 Mart 2011 Tarihli Resmi Gazete<\/span><\/p>\n

Say\u0131: 27866 <\/span><\/p>\n

 <\/p>\n

Sanayi ve Ticaret Bakanl<\/span>\u0131\u011f\u0131<\/span>ndan:<\/span><\/p>\n

 <\/p>\n

MESAFEL<\/strong><\/span>\u0130<\/strong><\/span> S<\/strong><\/span>\u00d6<\/strong><\/span>ZLE<\/strong><\/span>\u015e<\/strong><\/span>MELERE DA<\/strong><\/span>\u0130<\/strong><\/span>R Y<\/strong><\/span>\u00d6<\/strong><\/span>NETMEL<\/strong><\/span>\u0130<\/strong><\/span>K <\/strong><\/span><\/p>\n

<\/strong><\/span><\/p>\n

B<\/strong><\/span>\u0130<\/strong><\/span>R<\/strong><\/span>\u0130<\/strong><\/span>NC<\/strong><\/span>\u0130<\/strong><\/span> B<\/strong><\/span>\u00d6<\/strong><\/span>L<\/strong><\/span>\u00dc<\/strong><\/span>M<\/strong><\/span><\/p>\n

Ama<\/strong><\/span>\u00e7<\/strong><\/span>, Kapsam, Dayanak ve Tan<\/strong><\/span>\u0131<\/strong><\/span>mlar<\/strong><\/span><\/p>\n

Ama<\/span>\u00e7<\/span><\/strong><\/p>\n

 <\/p>\n

MADDE 1 <\/span>\u2212<\/span><\/strong> (1) Bu Y<\/span>\u00f6<\/span>netmeli<\/span>\u011f<\/span>in amac<\/span>\u0131<\/span>; mesafeli s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>melere ili<\/span>\u015f<\/span>kin uygulama usul ve esaslar<\/span>\u0131<\/span>n<\/span>\u0131<\/span> belirlemektir.<\/span> <\/span><\/p>\n

 <\/p>\n

Kapsam<\/span><\/strong><\/p>\n

 <\/p>\n

MADDE 2 <\/span>\u2212<\/span><\/strong> (1) Bu Y<\/span>\u00f6<\/span>netmelik; yaz<\/span>\u0131<\/span>l<\/span>\u0131<\/span>, g<\/span>\u00f6<\/span>rsel ve elektronik ortamda veya di<\/span>\u011f<\/span>er ileti<\/span>\u015f<\/span>im ara<\/span>\u00e7<\/span>lar<\/span>\u0131<\/span> kullan<\/span>\u0131<\/span>larak ve t<\/span>\u00fc<\/span>keticilerle kar<\/span>\u015f\u0131<\/span> kar<\/span>\u015f\u0131<\/span>ya gelinmeksizin yap<\/span>\u0131<\/span>lan, mal<\/span>\u0131<\/span>n veya hizmetin t<\/span>\u00fc<\/span>keticiye an<\/span>\u0131<\/span>nda veya sonradan teslimi ya da ifas<\/span>\u0131<\/span> kararla<\/span>\u015f<\/span>t<\/span>\u0131<\/span>r<\/span>\u0131<\/span>lan s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>melere uygulan<\/span>\u0131<\/span>r.<\/span><\/p>\n

 <\/p>\n

<\/span>(2) Bu Y<\/span>\u00f6<\/span>netmelik h<\/span>\u00fc<\/span>k<\/span>\u00fc<\/span>mleri; <\/span><\/p>\n

<\/span>a) Bankac<\/span>\u0131<\/span>l<\/span>\u0131<\/span>k ve sigortac<\/span>\u0131<\/span>l<\/span>\u0131<\/span>k ile ilgili, <\/span><\/p>\n

<\/span>b) Otomatik makineler arac<\/span>\u0131<\/span>l<\/span>\u0131\u011f\u0131<\/span>yla yap<\/span>\u0131<\/span>lan sat<\/span>\u0131\u015f<\/span>lar ile ilgili, <\/span><\/p>\n

<\/span>c) Halka a<\/span>\u00e7\u0131<\/span>k telefon kullan<\/span>\u0131<\/span>m<\/span>\u0131<\/span> suretiyle telekom<\/span>\u00fc<\/span>nikasyon hizmeti verenlerle akdedilen, <\/span><\/p>\n

<\/span>\u00e7<\/span>) Ta<\/span>\u015f\u0131<\/span>nmaz sat<\/span>\u0131\u015f<\/span>, kiralama ve ta<\/span>\u015f\u0131<\/span>nmaza ili<\/span>\u015f<\/span>kin di<\/span>\u011f<\/span>er haklarla ilgili, <\/span><\/p>\n

<\/span>d) Art<\/span>\u0131<\/span>rma veya eksiltme yoluyla akdedilen, <\/span><\/p>\n

<\/span>s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>melere uygulanmaz.<\/span><\/p>\n

<\/span>(3) 5 inci, 6 nc<\/span>\u0131<\/span>, 7 nci ve 8 inci maddeler ile 9 uncu maddenin birinci f<\/span>\u0131<\/span>kras<\/span>\u0131<\/span>;<\/span><\/p>\n

 <\/p>\n

a) G<\/span>\u0131<\/span>da maddelerinin, i<\/span>\u00e7<\/span>eceklerin ya da di<\/span>\u011f<\/span>er g<\/span>\u00fc<\/span>nl<\/span>\u00fc<\/span>k t<\/span>\u00fc<\/span>ketim maddelerinin, sat<\/span>\u0131<\/span>c<\/span>\u0131<\/span>n<\/span>\u0131<\/span>n d<\/span>\u00fc<\/span>zenli teslimatlar<\/span>\u0131<\/span> <\/span>\u00e7<\/span>er<\/span>\u00e7<\/span>evesinde t<\/span>\u00fc<\/span>keticinin meskenine veya i<\/span>\u015f<\/span>yerine g<\/span>\u00f6<\/span>t<\/span>\u00fc<\/span>r<\/span>\u00fc<\/span>lmesine ili<\/span>\u015f<\/span>kin,<\/span><\/p>\n

 <\/p>\n

b) Seyahat, konaklama, lokantac<\/span>\u0131<\/span>l<\/span>\u0131<\/span>k, e<\/span>\u011f<\/span>lence sekt<\/span>\u00f6<\/span>r<\/span>\u00fc<\/span> gibi alanlarda hizmet veren sa<\/span>\u011f<\/span>lay<\/span>\u0131<\/span>c<\/span>\u0131<\/span>larla kurulan ve sa<\/span>\u011f<\/span>lay<\/span>\u0131<\/span>c<\/span>\u0131<\/span>n<\/span>\u0131<\/span>n belirli bir tarihte veya zaman dilimi i<\/span>\u00e7<\/span>inde s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>me konusu hizmet edimini sunma y<\/span>\u00fc<\/span>k<\/span>\u00fc<\/span>ml<\/span>\u00fc<\/span>l<\/span>\u00fc\u011f\u00fc<\/span> alt<\/span>\u0131<\/span>na girdi<\/span>\u011f<\/span>i, <\/span><\/p>\n

 <\/p>\n

s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>melere uygulanmaz.<\/span><\/p>\n

 <\/p>\n

Dayanak<\/span><\/strong><\/p>\n

 <\/p>\n

MADDE 3 <\/span>\u2212<\/span><\/strong> (1) Bu Y<\/span>\u00f6<\/span>netmelik, 23\/2\/1995 tarihli ve 4077 say<\/span>\u0131<\/span>l<\/span>\u0131<\/span> T<\/span>\u00fc<\/span>keticinin Korunmas<\/span>\u0131<\/span> Hakk<\/span>\u0131<\/span>nda Kanunun 9\/A ve 31 inci maddelerine dayan<\/span>\u0131<\/span>larak haz<\/span>\u0131<\/span>rlanm<\/span>\u0131\u015f<\/span>t<\/span>\u0131<\/span>r.<\/span><\/p>\n

 <\/p>\n

Tan<\/span>\u0131<\/span>mlar<\/span><\/strong><\/p>\n

 <\/p>\n

MADDE 4 <\/span>\u2212<\/span><\/strong> (1) Bu Y<\/span>\u00f6<\/span>netmelikte ge<\/span>\u00e7<\/span>en; <\/span><\/p>\n

 <\/p>\n

<\/span>a) Bakan: Sanayi ve Ticaret Bakan<\/span>\u0131<\/span>n<\/span>\u0131<\/span>, <\/span><\/p>\n

<\/span>b) Bakanl<\/span>\u0131<\/span>k: Sanayi ve Ticaret Bakanl<\/span>\u0131\u011f\u0131<\/span>n<\/span>\u0131<\/span>, <\/span><\/p>\n

<\/span>c) Hizmet: Bir <\/span>\u00fc<\/span>cret veya menfaat kar<\/span>\u015f\u0131<\/span>l<\/span>\u0131\u011f\u0131<\/span>nda yap<\/span>\u0131<\/span>lan mal sa<\/span>\u011f<\/span>lama d<\/span>\u0131\u015f\u0131<\/span>ndaki her t<\/span>\u00fc<\/span>rl<\/span>\u00fc<\/span> faaliyeti,<\/span><\/p>\n

<\/span>\u00e7<\/span>) Kredi veren: <\/span>\u0130<\/span>lgili mevzuat gere<\/span>\u011f<\/span>i t<\/span>\u00fc<\/span>keticilere nakit kredi vermeye yetkili olan banka, <\/span>\u00f6<\/span>zel finans kurulu<\/span>\u015f<\/span>u ve finansman <\/span>\u015f<\/span>irketlerini,<\/span><\/p>\n

<\/span>d) Mal: Al<\/span>\u0131\u015f<\/span>veri<\/span>\u015f<\/span>e konu olan ta<\/span>\u015f\u0131<\/span>n<\/span>\u0131<\/span>r e<\/span>\u015f<\/span>yay<\/span>\u0131<\/span> ve elektronik ortamda kullan<\/span>\u0131<\/span>lmak <\/span>\u00fc<\/span>zere haz<\/span>\u0131<\/span>rlanan yaz<\/span>\u0131<\/span>l<\/span>\u0131<\/span>m, ses, g<\/span>\u00f6<\/span>r<\/span>\u00fc<\/span>nt<\/span>\u00fc<\/span> ve benzeri gayri maddi mallar<\/span>\u0131<\/span>, <\/span><\/p>\n

<\/span>e) Mesafeli s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>me: Yaz<\/span>\u0131<\/span>l<\/span>\u0131<\/span>, g<\/span>\u00f6<\/span>rsel, telefon ve elektronik ortamda veya di<\/span>\u011f<\/span>er ileti<\/span>\u015f<\/span>im ara<\/span>\u00e7<\/span>lar<\/span>\u0131<\/span> kullan<\/span>\u0131<\/span>larak ve t<\/span>\u00fc<\/span>keticilerle kar<\/span>\u015f\u0131<\/span> kar<\/span>\u015f\u0131<\/span>ya gelinmeksizin yap<\/span>\u0131<\/span>lan ve mal<\/span>\u0131<\/span>n veya hizmetin t<\/span>\u00fc<\/span>keticiye an<\/span>\u0131<\/span>nda veya sonradan teslimi ya da ifas<\/span>\u0131<\/span> kararla<\/span>\u015f<\/span>t<\/span>\u0131<\/span>r<\/span>\u0131<\/span>lan s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>meleri, <\/span><\/p>\n

<\/span>f) Sa<\/span>\u011f<\/span>lay<\/span>\u0131<\/span>c<\/span>\u0131<\/span>: Kamu t<\/span>\u00fc<\/span>zel ki<\/span>\u015f<\/span>ileri de d<\/span>\u00e2<\/span>hil olmak <\/span>\u00fc<\/span>zere ticari veya mesleki faaliyetleri kapsam<\/span>\u0131<\/span>nda t<\/span>\u00fc<\/span>keticiye hizmet sunan ger<\/span>\u00e7<\/span>ek veya t<\/span>\u00fc<\/span>zel ki<\/span>\u015f<\/span>ileri,<\/span><\/p>\n

<\/span>g) Sat<\/span>\u0131<\/span>c<\/span>\u0131<\/span>: Kamu t<\/span>\u00fc<\/span>zel ki<\/span>\u015f<\/span>ileri de d<\/span>\u00e2<\/span>hil olmak <\/span>\u00fc<\/span>zere ticari veya mesleki faaliyetleri kapsam<\/span>\u0131<\/span>nda t<\/span>\u00fc<\/span>keticiye mal sunan ger<\/span>\u00e7<\/span>ek veya t<\/span>\u00fc<\/span>zel ki<\/span>\u015f<\/span>ileri,<\/span><\/p>\n

<\/span>\u011f<\/span>) S<\/span>\u00fc<\/span>rekli veri ta<\/span>\u015f\u0131<\/span>y<\/span>\u0131<\/span>c<\/span>\u0131<\/span>s<\/span>\u0131<\/span>: T<\/span>\u00fc<\/span>keticinin, kendisine ki<\/span>\u015f<\/span>isel olarak g<\/span>\u00f6<\/span>nderilen bilgiyi, bu bilginin amac<\/span>\u0131<\/span>na uygun olarak makul bir s<\/span>\u00fc<\/span>re incelemesine elverecek <\/span>\u015f<\/span>ekilde kaydedilmesini sa<\/span>\u011f<\/span>layan ve kaydedilen bilgiye aynen ula<\/span>\u015f\u0131<\/span>lmas<\/span>\u0131<\/span>na imk<\/span>\u00e2<\/span>n veren her t<\/span>\u00fc<\/span>rl<\/span>\u00fc<\/span> ara<\/span>\u00e7<\/span> veya ortam<\/span>\u0131<\/span>, <\/span><\/p>\n

<\/span>h) T<\/span>\u00fc<\/span>ketici: Bir mal veya hizmeti ticari veya mesleki olmayan ama<\/span>\u00e7<\/span>larla edinen, kullanan veya yararlanan ger<\/span>\u00e7<\/span>ek ya da t<\/span>\u00fc<\/span>zel ki<\/span>\u015f<\/span>iyi,<\/span><\/p>\n

<\/span>\u0131<\/span>) Uzaktan ileti<\/span>\u015f<\/span>im arac<\/span>\u0131<\/span>: Mektup, katalog, telefon, faks, radyo, televizyon, elektronik posta mesaj<\/span>\u0131<\/span>, internet gibi fiziksel olarak kar<\/span>\u015f\u0131<\/span> kar<\/span>\u015f\u0131<\/span>ya gelinmeksizin s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>me kurulmas<\/span>\u0131<\/span>na imk<\/span>\u00e2<\/span>n veren her t<\/span>\u00fc<\/span>rl<\/span>\u00fc<\/span> ara<\/span>\u00e7<\/span> veya ortam<\/span>\u0131<\/span>,<\/span><\/p>\n

<\/span>ifade eder.<\/span><\/p>\n

\u0130<\/strong><\/span>K<\/strong><\/span>\u0130<\/strong><\/span>NC<\/strong><\/span>\u0130<\/strong><\/span> B<\/strong><\/span>\u00d6<\/strong><\/span>L<\/strong><\/span>\u00dc<\/strong><\/span>M<\/strong><\/span><\/p>\n

Mesafeli S<\/strong><\/span>\u00f6<\/strong><\/span>zle<\/strong><\/span>\u015f<\/strong><\/span>melere <\/strong><\/span>\u0130<\/strong><\/span>li<\/strong><\/span>\u015f<\/strong><\/span>kin Genel D<\/strong><\/span>\u00fc<\/strong><\/span>zenlemeler<\/strong><\/span><\/p>\n

<\/span><\/strong><\/p>\n

<\/span>\u00d6<\/span>n bilgiler ve bilgilendirme formu<\/span><\/strong><\/p>\n

<\/span>MADDE 5 <\/span>\u2212<\/span><\/strong> (1) T<\/span>\u00fc<\/span>ketici, mesafeli s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>menin kurulmas<\/span>\u0131<\/span>ndan <\/span>\u00f6<\/span>nce a<\/span>\u015f<\/span>a<\/span>\u011f\u0131<\/span>daki bilgilerin tamam<\/span>\u0131<\/span>n<\/span>\u0131<\/span> i<\/span>\u00e7<\/span>erecek <\/span>\u015f<\/span>ekilde a<\/span>\u00e7\u0131<\/span>k, anla<\/span>\u015f\u0131<\/span>l<\/span>\u0131<\/span>r ve kullan<\/span>\u0131<\/span>lan uzaktan ileti<\/span>\u015f<\/span>im arac<\/span>\u0131<\/span>na uygun bir <\/span>\u015f<\/span>ekilde sat<\/span>\u0131<\/span>c<\/span>\u0131<\/span> veya sa<\/span>\u011f<\/span>lay<\/span>\u0131<\/span>c<\/span>\u0131<\/span> taraf<\/span>\u0131<\/span>ndan bilgilendirilir. <\/span><\/p>\n

<\/span>a) Sat<\/span>\u0131<\/span>c<\/span>\u0131<\/span> veya sa<\/span>\u011f<\/span>lay<\/span>\u0131<\/span>c<\/span>\u0131<\/span>n<\/span>\u0131<\/span>n isim, unvan, a<\/span>\u00e7\u0131<\/span>k adres, telefon ve varsa di<\/span>\u011f<\/span>er eri<\/span>\u015f<\/span>im bilgileri.<\/span><\/p>\n

<\/span>b) S<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>me konusu mal veya hizmetin temel nitelikleri.<\/span><\/p>\n

<\/span>c) T<\/span>\u00fc<\/span>m vergiler d<\/span>\u00e2<\/span>hil olmak <\/span>\u00fc<\/span>zere mal veya hizmetin T<\/span>\u00fc<\/span>rk Liras<\/span>\u0131<\/span> olarak sat<\/span>\u0131\u015f<\/span> fiyat<\/span>\u0131<\/span>.<\/span><\/p>\n

<\/span>\u00e7<\/span>) Varsa teslim masraflar<\/span>\u0131<\/span>.<\/span><\/p>\n

<\/span>d) <\/span>\u00d6<\/span>deme ve teslim veya ifa ile ilgili bilgiler.<\/span><\/p>\n

<\/span>e) Cayma hakk<\/span>\u0131<\/span>n<\/span>\u0131<\/span>n kullan<\/span>\u0131<\/span>lmas<\/span>\u0131<\/span>n<\/span>\u0131<\/span>n <\/span>\u015f<\/span>artlar<\/span>\u0131<\/span> ve bu hakk<\/span>\u0131<\/span>n nas<\/span>\u0131<\/span>l kullan<\/span>\u0131<\/span>laca<\/span>\u011f\u0131<\/span>.<\/span><\/p>\n

<\/span>f) Uzaktan ileti<\/span>\u015f<\/span>im arac<\/span>\u0131<\/span>n<\/span>\u0131<\/span>n kullan<\/span>\u0131<\/span>m bedelinin ola<\/span>\u011f<\/span>an <\/span>\u00fc<\/span>cret tarifesi <\/span>\u00fc<\/span>zerinden hesaplanmad<\/span>\u0131\u011f\u0131<\/span> durumlarda, bu ileti<\/span>\u015f<\/span>im arac<\/span>\u0131<\/span>n<\/span>\u0131<\/span>n kullan<\/span>\u0131<\/span>lmas<\/span>\u0131<\/span> nedeniyle t<\/span>\u00fc<\/span>keticilere y<\/span>\u00fc<\/span>klenen ilave maliyeti.<\/span><\/p>\n

<\/span>g) Mal veya hizmete ili<\/span>\u015f<\/span>kin fiyat d<\/span>\u00e2<\/span>hil taahh<\/span>\u00fc<\/span>tlerin ge<\/span>\u00e7<\/span>erlik s<\/span>\u00fc<\/span>resi.<\/span><\/p>\n

<\/span>\u011f<\/span>) S<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>me konusunu, s<\/span>\u00fc<\/span>rekli veya d<\/span>\u00f6<\/span>nemsel olarak ifa edilen bir mal veya hizmet ediminin olu<\/span>\u015f<\/span>turdu<\/span>\u011f<\/span>u h<\/span>\u00e2<\/span>llerde s<\/span>\u00f6<\/span>z konusu s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>menin asgari s<\/span>\u00fc<\/span>resi.<\/span><\/p>\n

<\/span>h) Belirsiz s<\/span>\u00fc<\/span>reli veya s<\/span>\u00fc<\/span>resi bir y<\/span>\u0131<\/span>ldan fazla olan bor<\/span>\u00e7<\/span> ili<\/span>\u015f<\/span>kilerinin feshedilme <\/span>\u015f<\/span>artlar<\/span>\u0131<\/span>.<\/span><\/p>\n

<\/span>\u0131<\/span>) T<\/span>\u00fc<\/span>keticilerin <\/span>\u015f<\/span>ik<\/span>\u00e2<\/span>yet ve itirazlar<\/span>\u0131<\/span> konusunda ba<\/span>\u015f<\/span>vurular<\/span>\u0131<\/span>n, Bakanl<\/span>\u0131<\/span>k<\/span>\u00e7<\/span>a her y<\/span>\u0131<\/span>l Aral<\/span>\u0131<\/span>k ay<\/span>\u0131<\/span>nda belirlenen parasal s<\/span>\u0131<\/span>n<\/span>\u0131<\/span>rlar d<\/span>\u00e2<\/span>hilinde t<\/span>\u00fc<\/span>keticinin mal veya hizmeti sat<\/span>\u0131<\/span>n ald<\/span>\u0131\u011f\u0131<\/span> veya ikametg<\/span>\u00e2<\/span>h<\/span>\u0131<\/span>n<\/span>\u0131<\/span>n bulundu<\/span>\u011f<\/span>u yerdeki t<\/span>\u00fc<\/span>ketici sorunlar<\/span>\u0131<\/span> hakem heyetine veya t<\/span>\u00fc<\/span>ketici mahkemesine yap<\/span>\u0131<\/span>labilece<\/span>\u011f<\/span>ine ili<\/span>\u015f<\/span>kin bilgi.<\/span><\/p>\n

<\/span> <\/span> <\/span>(2) Sat<\/span>\u0131<\/span>c<\/span>\u0131<\/span> veya sa<\/span>\u011f<\/span>lay<\/span>\u0131<\/span>c<\/span>\u0131<\/span>, mallar i<\/span>\u00e7<\/span>in s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>me konusu mal t<\/span>\u00fc<\/span>keticiye ula<\/span>\u015f<\/span>madan, hizmetler i<\/span>\u00e7<\/span>in de s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>menin ifas<\/span>\u0131<\/span>ndan <\/span>\u00f6<\/span>nce makul bir s<\/span>\u00fc<\/span>rede, birinci f<\/span>\u0131<\/span>krada yer alan bilgilerin tamam<\/span>\u0131<\/span>n<\/span>\u0131<\/span> i<\/span>\u00e7<\/span>eren bilgilendirme formunu yaz<\/span>\u0131<\/span>l<\/span>\u0131<\/span> olarak veya bir s<\/span>\u00fc<\/span>rekli veri ta<\/span>\u015f\u0131<\/span>y<\/span>\u0131<\/span>c<\/span>\u0131<\/span>s<\/span>\u0131<\/span> vas<\/span>\u0131<\/span>tas<\/span>\u0131<\/span>yla t<\/span>\u00fc<\/span>keticiye ula<\/span>\u015f<\/span>t<\/span>\u0131<\/span>rmak zorundad<\/span>\u0131<\/span>r. Telefon gibi s<\/span>\u00f6<\/span>zl<\/span>\u00fc<\/span> uzaktan ileti<\/span>\u015f<\/span>im ara<\/span>\u00e7<\/span>lar<\/span>\u0131<\/span>n<\/span>\u0131<\/span>n kullan<\/span>\u0131<\/span>ld<\/span>\u0131\u011f\u0131<\/span> durumlarda, sat<\/span>\u0131<\/span>c<\/span>\u0131<\/span> birinci f<\/span>\u0131<\/span>krada yer alan bilgilerin tamam<\/span>\u0131<\/span>n<\/span>\u0131<\/span> i<\/span>\u00e7<\/span>eren bilgilendirme formunu en ge<\/span>\u00e7<\/span> mal teslimi s<\/span>\u0131<\/span>ras<\/span>\u0131<\/span>nda t<\/span>\u00fc<\/span>keticiye teslim etmek zorundad<\/span>\u0131<\/span>r. <\/span><\/p>\n

<\/span>(3) Birinci f<\/span>\u0131<\/span>krada belirtilen bilgilerin, kullan<\/span>\u0131<\/span>lan uzaktan ileti<\/span>\u015f<\/span>im ara<\/span>\u00e7<\/span>lar<\/span>\u0131<\/span>na uygun olarak ve iyiniyet ilkeleri <\/span>\u00e7<\/span>er<\/span>\u00e7<\/span>evesinde ergin olmayanlar ile ay<\/span>\u0131<\/span>rt<\/span>\u0131<\/span>m g<\/span>\u00fc<\/span>c<\/span>\u00fc<\/span>nden yoksun veya k<\/span>\u0131<\/span>s<\/span>\u0131<\/span>tl<\/span>\u0131<\/span> erginleri koruyacak <\/span>\u015f<\/span>ekilde ticari ama<\/span>\u00e7<\/span>larla verildi<\/span>\u011f<\/span>inin belirtilmesi zorunludur. <\/span><\/p>\n

<\/span>(4) Telefon gibi s<\/span>\u00f6<\/span>zl<\/span>\u00fc<\/span> uzaktan ileti<\/span>\u015f<\/span>im ara<\/span>\u00e7<\/span>lar<\/span>\u0131<\/span>n<\/span>\u0131<\/span>n kullan<\/span>\u0131<\/span>lmas<\/span>\u0131<\/span> durumunda, ayr<\/span>\u0131<\/span>ca her g<\/span>\u00f6<\/span>r<\/span>\u00fc\u015f<\/span>menin ba<\/span>\u015f\u0131<\/span>nda sat<\/span>\u0131<\/span>c<\/span>\u0131<\/span> veya sa<\/span>\u011f<\/span>lay<\/span>\u0131<\/span>c<\/span>\u0131<\/span>n<\/span>\u0131<\/span>n kimli<\/span>\u011f<\/span>inin ve g<\/span>\u00f6<\/span>r<\/span>\u00fc\u015f<\/span>menin ticari amac<\/span>\u0131<\/span>n<\/span>\u0131<\/span>n t<\/span>\u00fc<\/span>keticiye a<\/span>\u00e7\u0131<\/span>k bir <\/span>\u015f<\/span>ekilde bildirmesi zorunludur.<\/span><\/p>\n

<\/span>\u00d6<\/span>n bilgilerin teyidi<\/span><\/strong><\/p>\n

<\/span>MADDE 6 <\/span>\u2212<\/span><\/strong> (1) T<\/span>\u00fc<\/span>ketici, 5 inci maddede belirtilen <\/span>\u00f6<\/span>n bilgileri edindi<\/span>\u011f<\/span>ini yaz<\/span>\u0131<\/span>l<\/span>\u0131<\/span> olarak teyit etmedik<\/span>\u00e7<\/span>e sat<\/span>\u0131<\/span>c<\/span>\u0131<\/span> veya sa<\/span>\u011f<\/span>lay<\/span>\u0131<\/span>c<\/span>\u0131<\/span> taraf<\/span>\u0131<\/span>ndan s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>me akdedilemez. Elektronik ortamda yap<\/span>\u0131<\/span>lan s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>melerde teyit i<\/span>\u015f<\/span>lemi, yine elektronik ortamda yap<\/span>\u0131<\/span>l<\/span>\u0131<\/span>r. <\/span><\/p>\n

<\/span>Cayma hakk<\/span>\u0131<\/span><\/strong><\/p>\n

<\/span>MADDE 7 <\/span>\u2212<\/span><\/strong> (1) Mesafeli s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>melerde t<\/span>\u00fc<\/span>ketici, yedi g<\/span>\u00fc<\/span>n i<\/span>\u00e7<\/span>erisinde herhangi bir gerek<\/span>\u00e7<\/span>e g<\/span>\u00f6<\/span>stermeksizin ve cezai <\/span>\u015f<\/span>art <\/span>\u00f6<\/span>demeksizin s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>meden cayma hakk<\/span>\u0131<\/span>na sahiptir. Cayma hakk<\/span>\u0131<\/span>n<\/span>\u0131<\/span>n kullan<\/span>\u0131<\/span>ld<\/span>\u0131\u011f\u0131<\/span>na dair bildirimin bu s<\/span>\u00fc<\/span>re i<\/span>\u00e7<\/span>inde yaz<\/span>\u0131<\/span>l<\/span>\u0131<\/span> olarak veya bir s<\/span>\u00fc<\/span>rekli veri ta<\/span>\u015f\u0131<\/span>y<\/span>\u0131<\/span>c<\/span>\u0131<\/span>s<\/span>\u0131<\/span>yla bildirilmesi yeterlidir. <\/span><\/p>\n

<\/span>(2) Cayma hakk<\/span>\u0131<\/span> s<\/span>\u00fc<\/span>resi, mal<\/span>\u0131<\/span>n teslimine ili<\/span>\u015f<\/span>kin s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>melerde, t<\/span>\u00fc<\/span>keticinin mal<\/span>\u0131<\/span> teslim ald<\/span>\u0131\u011f\u0131<\/span> g<\/span>\u00fc<\/span>nden itibaren, di<\/span>\u011f<\/span>er s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>melerde ise s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>menin akdedildi<\/span>\u011f<\/span>i g<\/span>\u00fc<\/span>nden itibaren i<\/span>\u015f<\/span>lemeye ba<\/span>\u015f<\/span>lar. <\/span><\/p>\n

<\/span>(3) Sat<\/span>\u0131<\/span>c<\/span>\u0131<\/span> veya sa<\/span>\u011f<\/span>lay<\/span>\u0131<\/span>c<\/span>\u0131<\/span>n<\/span>\u0131<\/span>n 5 inci ve 6 nc<\/span>\u0131<\/span> maddelerde belirtilen y<\/span>\u00fc<\/span>k<\/span>\u00fc<\/span>ml<\/span>\u00fc<\/span>l<\/span>\u00fc<\/span>klerini yerine getirmemesi h<\/span>\u00e2<\/span>linde, cayma hakk<\/span>\u0131<\/span> s<\/span>\u00fc<\/span>resi <\/span>\u00fc\u00e7<\/span> ayd<\/span>\u0131<\/span>r. Bu s<\/span>\u00fc<\/span>re, mal<\/span>\u0131<\/span>n teslimine ili<\/span>\u015f<\/span>kin s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>melerde, t<\/span>\u00fc<\/span>keticinin mal<\/span>\u0131<\/span> teslim ald<\/span>\u0131\u011f\u0131<\/span> g<\/span>\u00fc<\/span>nden itibaren, di<\/span>\u011f<\/span>er s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>melerde ise s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>menin akdedildi<\/span>\u011f<\/span>i g<\/span>\u00fc<\/span>nden itibaren i<\/span>\u015f<\/span>lemeye ba<\/span>\u015f<\/span>lar. Ancak 5 inci ve 6 nc<\/span>\u0131<\/span> maddelerde belirtilen y<\/span>\u00fc<\/span>k<\/span>\u00fc<\/span>ml<\/span>\u00fc<\/span>l<\/span>\u00fc<\/span>klerin, <\/span>\u00fc\u00e7<\/span> ayl<\/span>\u0131<\/span>k s<\/span>\u00fc<\/span>re i<\/span>\u00e7<\/span>erisinde yerine getirilmesi h<\/span>\u00e2<\/span>linde, birinci f<\/span>\u0131<\/span>krada belirtilen yedi g<\/span>\u00fc<\/span>nl<\/span>\u00fc<\/span>k cayma hakk<\/span>\u0131<\/span> s<\/span>\u00fc<\/span>resi, s<\/span>\u00f6<\/span>z konusu y<\/span>\u00fc<\/span>k<\/span>\u00fc<\/span>ml<\/span>\u00fc<\/span>l<\/span>\u00fc<\/span>klerin yerine getirildi<\/span>\u011f<\/span>i g<\/span>\u00fc<\/span>nden itibaren i<\/span>\u015f<\/span>lemeye ba<\/span>\u015f<\/span>lar. Cayma hakk<\/span>\u0131<\/span>n<\/span>\u0131<\/span>n kullan<\/span>\u0131<\/span>ld<\/span>\u0131\u011f\u0131<\/span>na dair irade beyan<\/span>\u0131<\/span>n<\/span>\u0131<\/span>n bu s<\/span>\u00fc<\/span>re i<\/span>\u00e7<\/span>inde yaz<\/span>\u0131<\/span>l<\/span>\u0131<\/span> olarak veya bir s<\/span>\u00fc<\/span>rekli veri ta<\/span>\u015f\u0131<\/span>y<\/span>\u0131<\/span>c<\/span>\u0131<\/span>s<\/span>\u0131<\/span>yla bildirilmesi yeterlidir.<\/span><\/p>\n

<\/span>(4) Taraflarca aksi kararla<\/span>\u015f<\/span>t<\/span>\u0131<\/span>r<\/span>\u0131<\/span>lmad<\/span>\u0131<\/span>k<\/span>\u00e7<\/span>a t<\/span>\u00fc<\/span>ketici, a<\/span>\u015f<\/span>a<\/span>\u011f\u0131<\/span>daki s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>melerde cayma hakk<\/span>\u0131<\/span>n<\/span>\u0131<\/span> kullanamaz.<\/span><\/p>\n

<\/span>a) Cayma hakk<\/span>\u0131<\/span> s<\/span>\u00fc<\/span>resi sona ermeden <\/span>\u00f6<\/span>nce, t<\/span>\u00fc<\/span>keticinin onay<\/span>\u0131<\/span> ile hizmetin ifas<\/span>\u0131<\/span>na ba<\/span>\u015f<\/span>lanan hizmet s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>meleri.<\/span><\/p>\n

<\/span>b) Fiyat<\/span>\u0131<\/span> borsa veya te<\/span>\u015f<\/span>kilatlanm<\/span>\u0131\u015f<\/span> di<\/span>\u011f<\/span>er piyasalarda belirlenen mallara ili<\/span>\u015f<\/span>kin s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>meler.<\/span><\/p>\n

<\/span>c) T<\/span>\u00fc<\/span>keticinin istekleri veya a<\/span>\u00e7\u0131<\/span>k<\/span>\u00e7<\/span>a onun ki<\/span>\u015f<\/span>isel ihtiya<\/span>\u00e7<\/span>lar<\/span>\u0131<\/span> do<\/span>\u011f<\/span>rultusunda haz<\/span>\u0131<\/span>rlanan, niteli<\/span>\u011f<\/span>i itibariyle geri g<\/span>\u00f6<\/span>nderilmeye elveri<\/span>\u015f<\/span>li olmayan ve <\/span>\u00e7<\/span>abuk bozulma tehlikesi olan veya son kullanma tarihi ge<\/span>\u00e7<\/span>me ihtimali olan mallar<\/span>\u0131<\/span>n teslimine ili<\/span>\u015f<\/span>kin s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>meler.<\/span><\/p>\n

<\/span>\u00e7<\/span>) T<\/span>\u00fc<\/span>ketici taraf<\/span>\u0131<\/span>ndan ambalaj<\/span>\u0131<\/span>n<\/span>\u0131<\/span>n a<\/span>\u00e7\u0131<\/span>lm<\/span>\u0131\u015f<\/span> olmas<\/span>\u0131<\/span> <\/span>\u015f<\/span>art<\/span>\u0131<\/span>yla, ses veya g<\/span>\u00f6<\/span>r<\/span>\u00fc<\/span>nt<\/span>\u00fc<\/span> kay<\/span>\u0131<\/span>tlar<\/span>\u0131<\/span>na, yaz<\/span>\u0131<\/span>l<\/span>\u0131<\/span>m programlar<\/span>\u0131<\/span>na ve bilgisayar sarf malzemelerine ili<\/span>\u015f<\/span>kin s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>meler.<\/span><\/p>\n

<\/span>d) Gazete, dergi gibi s<\/span>\u00fc<\/span>reli yay<\/span>\u0131<\/span>nlar<\/span>\u0131<\/span>n teslimine ili<\/span>\u015f<\/span>kin s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>meler. <\/span><\/p>\n

<\/span>e) Bahis ve piyangoya ili<\/span>\u015f<\/span>kin hizmetlerin ifas<\/span>\u0131<\/span>na ili<\/span>\u015f<\/span>kin s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>meler.<\/span><\/p>\n

<\/span>f) Elektronik ortamda an<\/span>\u0131<\/span>nda ifa edilen hizmetler ve t<\/span>\u00fc<\/span>keticiye an<\/span>\u0131<\/span>nda teslim edilen gayri maddi mallara ili<\/span>\u015f<\/span>kin s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>meler.<\/span><\/p>\n

<\/span>(5) T<\/span>\u00fc<\/span>keticiye, borcunun tamamen veya k<\/span>\u0131<\/span>smen ifas<\/span>\u0131<\/span> i<\/span>\u00e7<\/span>in, sat<\/span>\u0131<\/span>c<\/span>\u0131<\/span> veya sa<\/span>\u011f<\/span>lay<\/span>\u0131<\/span>c<\/span>\u0131<\/span> veya onunla i<\/span>\u015f<\/span>birli<\/span>\u011f<\/span>i i<\/span>\u00e7<\/span>inde olan bir <\/span>\u00fc\u00e7\u00fc<\/span>nc<\/span>\u00fc<\/span> ki<\/span>\u015f<\/span>i taraf<\/span>\u0131<\/span>ndan kredi verildi<\/span>\u011f<\/span>i mesafeli s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>melerde, t<\/span>\u00fc<\/span>keticinin bu maddedeki h<\/span>\u00fc<\/span>k<\/span>\u00fc<\/span>mler d<\/span>\u00e2<\/span>hilinde cayma hakk<\/span>\u0131<\/span>n<\/span>\u0131<\/span> kullanmas<\/span>\u0131<\/span> durumunda kredi s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>mesi de herhangi bir tazminat veya cezai <\/span>\u015f<\/span>art <\/span>\u00f6<\/span>deme y<\/span>\u00fc<\/span>k<\/span>\u00fc<\/span>ml<\/span>\u00fc<\/span>l<\/span>\u00fc\u011f\u00fc<\/span> s<\/span>\u00f6<\/span>z konusu olmaks<\/span>\u0131<\/span>z<\/span>\u0131<\/span>n sona erer. Ancak bunun i<\/span>\u00e7<\/span>in cayma bildiriminin kredi verene de yaz<\/span>\u0131<\/span>l<\/span>\u0131<\/span> olarak iletilmesi gerekir. Taraflar<\/span>\u0131<\/span>n kar<\/span>\u015f\u0131<\/span>l<\/span>\u0131<\/span>kl<\/span>\u0131<\/span> iade y<\/span>\u00fc<\/span>k<\/span>\u00fc<\/span>ml<\/span>\u00fc<\/span>l<\/span>\u00fc<\/span>kleri sakl<\/span>\u0131<\/span>d<\/span>\u0131<\/span>r. <\/span><\/p>\n

<\/span>Cayma hakk<\/span>\u0131<\/span>n<\/span>\u0131<\/span>n kullan<\/span>\u0131<\/span>lmas<\/span>\u0131<\/span>n<\/span>\u0131<\/span>n sonu<\/span>\u00e7<\/span>lar<\/span>\u0131<\/span><\/strong><\/p>\n

<\/span>MADDE 8 <\/span>\u2212<\/span><\/strong> (1) T<\/span>\u00fc<\/span>keticinin cayma hakk<\/span>\u0131<\/span>n<\/span>\u0131<\/span> kullanmas<\/span>\u0131<\/span> h<\/span>\u00e2<\/span>linde sat<\/span>\u0131<\/span>c<\/span>\u0131<\/span> veya sa<\/span>\u011f<\/span>lay<\/span>\u0131<\/span>c<\/span>\u0131<\/span>, cayma bildiriminin kendisine ula<\/span>\u015f<\/span>t<\/span>\u0131\u011f\u0131<\/span> tarihten itibaren en ge<\/span>\u00e7<\/span> on g<\/span>\u00fc<\/span>n i<\/span>\u00e7<\/span>erisinde alm<\/span>\u0131\u015f<\/span> oldu<\/span>\u011f<\/span>u toplam bedeli ve t<\/span>\u00fc<\/span>keticiyi bor<\/span>\u00e7<\/span> alt<\/span>\u0131<\/span>na sokan her t<\/span>\u00fc<\/span>rl<\/span>\u00fc<\/span> belgeyi t<\/span>\u00fc<\/span>keticiye hi<\/span>\u00e7<\/span>bir masraf y<\/span>\u00fc<\/span>klemeksizin iade etmek ve yirmi g<\/span>\u00fc<\/span>n i<\/span>\u00e7<\/span>erisinde de mal<\/span>\u0131<\/span> geri almakla y<\/span>\u00fc<\/span>k<\/span>\u00fc<\/span>ml<\/span>\u00fc<\/span>d<\/span>\u00fc<\/span>r. <\/span><\/p>\n

<\/span>(2) Teslim al<\/span>\u0131<\/span>nm<\/span>\u0131\u015f<\/span> olan mal<\/span>\u0131<\/span>n de<\/span>\u011f<\/span>erinin azalmas<\/span>\u0131<\/span> veya iadeyi imk<\/span>\u00e2<\/span>ns<\/span>\u0131<\/span>z k<\/span>\u0131<\/span>lan bir nedenin varl<\/span>\u0131\u011f\u0131<\/span> cayma hakk<\/span>\u0131<\/span>n<\/span>\u0131<\/span>n kullan<\/span>\u0131<\/span>lmas<\/span>\u0131<\/span>na engel de<\/span>\u011f<\/span>ildir. Ancak de<\/span>\u011f<\/span>er azalmas<\/span>\u0131<\/span> veya iadenin imk<\/span>\u00e2<\/span>ns<\/span>\u0131<\/span>zla<\/span>\u015f<\/span>mas<\/span>\u0131<\/span> t<\/span>\u00fc<\/span>keticinin kusurundan kaynaklan<\/span>\u0131<\/span>yorsa sat<\/span>\u0131<\/span>c<\/span>\u0131<\/span>ya mal<\/span>\u0131<\/span>n de<\/span>\u011f<\/span>erini veya de<\/span>\u011f<\/span>erindeki azalmay<\/span>\u0131<\/span> tazmin etmesi gerekir. Mal<\/span>\u0131<\/span>n mutat kullan<\/span>\u0131<\/span>m<\/span>\u0131<\/span> sebebiyle meydana gelen de<\/span>\u011f<\/span>i<\/span>\u015f<\/span>iklik ve bozulmalar de<\/span>\u011f<\/span>er azalmas<\/span>\u0131<\/span> say<\/span>\u0131<\/span>lmaz.<\/span><\/p>\n

<\/span>S<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>menin ifas<\/span>\u0131<\/span><\/strong><\/p>\n

<\/span>MADDE 9 <\/span>\u2212<\/span><\/strong> (1) Taraflarca aksi kararla<\/span>\u015f<\/span>t<\/span>\u0131<\/span>r<\/span>\u0131<\/span>lmad<\/span>\u0131<\/span>k<\/span>\u00e7<\/span>a, sat<\/span>\u0131<\/span>c<\/span>\u0131<\/span> veya sa<\/span>\u011f<\/span>lay<\/span>\u0131<\/span>c<\/span>\u0131<\/span>, t<\/span>\u00fc<\/span>ketici taraf<\/span>\u0131<\/span>ndan kendisine sipari<\/span>\u015f<\/span>in iletildi<\/span>\u011f<\/span>i g<\/span>\u00fc<\/span>nden itibaren en ge<\/span>\u00e7<\/span> otuz g<\/span>\u00fc<\/span>n i<\/span>\u00e7<\/span>inde sipari<\/span>\u015f<\/span> konusunu ifa eder. Bu s<\/span>\u00fc<\/span>re t<\/span>\u00fc<\/span>keticiye daha <\/span>\u00f6<\/span>nceden yaz<\/span>\u0131<\/span>l<\/span>\u0131<\/span> olarak veya bir s<\/span>\u00fc<\/span>rekli veri ta<\/span>\u015f\u0131<\/span>y<\/span>\u0131<\/span>c<\/span>\u0131<\/span>s<\/span>\u0131<\/span>yla bildirilmek ko<\/span>\u015f<\/span>uluyla en fazla on g<\/span>\u00fc<\/span>n uzat<\/span>\u0131<\/span>labilir.<\/span><\/p>\n

<\/span>(2) Sipari<\/span>\u015f<\/span> konusu mal ya da hizmet ediminin yerine getirilmesinin imk<\/span>\u00e2<\/span>ns<\/span>\u0131<\/span>zla<\/span>\u015f<\/span>t<\/span>\u0131\u011f\u0131<\/span> h<\/span>\u00e2<\/span>llerde t<\/span>\u00fc<\/span>keticinin bu durumdan haberdar edilmesi ve <\/span>\u00f6<\/span>demi<\/span>\u015f<\/span> oldu<\/span>\u011f<\/span>u toplam bedelin ve onu bor<\/span>\u00e7<\/span> alt<\/span>\u0131<\/span>na sokan her t<\/span>\u00fc<\/span>rl<\/span>\u00fc<\/span> belgenin en ge<\/span>\u00e7<\/span> on g<\/span>\u00fc<\/span>n i<\/span>\u00e7<\/span>inde kendisine iade edilmesi gerekir. Mal<\/span>\u0131<\/span>n stokta bulunmamas<\/span>\u0131<\/span> durumu, mal ediminin yerine getirilmesinin imk<\/span>\u00e2<\/span>ns<\/span>\u0131<\/span>zla<\/span>\u015f<\/span>mas<\/span>\u0131<\/span> olarak kabul edilmez.<\/span><\/p>\n

<\/span>(3) Sat<\/span>\u0131<\/span>c<\/span>\u0131<\/span> veya sa<\/span>\u011f<\/span>lay<\/span>\u0131<\/span>c<\/span>\u0131<\/span>, a<\/span>\u015f<\/span>a<\/span>\u011f\u0131<\/span>daki <\/span>\u015f<\/span>artlar<\/span>\u0131<\/span> sa<\/span>\u011f<\/span>lamas<\/span>\u0131<\/span> h<\/span>\u00e2<\/span>linde t<\/span>\u00fc<\/span>keticiye e<\/span>\u015f<\/span>it kalite ve fiyatta ba<\/span>\u015f<\/span>ka bir mal veya hizmet tedarik edebilir.<\/span> <\/span><\/p>\n

<\/span>a) S<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>mede kararla<\/span>\u015f<\/span>t<\/span>\u0131<\/span>r<\/span>\u0131<\/span>lm<\/span>\u0131\u015f<\/span> olmas<\/span>\u0131<\/span>.<\/span><\/p>\n

<\/span>b) Hakl<\/span>\u0131<\/span> bir nedenle s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>me konusu mal veya hizmetin tedarik edilemeyece<\/span>\u011f<\/span>inin anla<\/span>\u015f\u0131<\/span>lmas<\/span>\u0131<\/span>.<\/span><\/p>\n

<\/span>c) T<\/span>\u00fc<\/span>keticileri a<\/span>\u00e7\u0131<\/span>k ve anla<\/span>\u015f\u0131<\/span>labilir bir <\/span>\u015f<\/span>ekilde bilgilendirerek onaylar<\/span>\u0131<\/span>n<\/span>\u0131<\/span> almas<\/span>\u0131<\/span>.<\/span><\/p>\n

<\/span>Sipari<\/span>\u015f<\/span> edilmeyen mal ve hizmetler<\/span><\/strong><\/p>\n

<\/span>MADDE 10 <\/span>\u2212<\/span><\/strong> (1) Sipari<\/span>\u015f<\/span> edilmeyen mal<\/span>\u0131<\/span>n teslimi veya hizmetin sunulmas<\/span>\u0131<\/span> durumunda; mal veya hizmetin kullan<\/span>\u0131<\/span>lmas<\/span>\u0131<\/span> veya t<\/span>\u00fc<\/span>ketilmesi hari<\/span>\u00e7<\/span> olmak <\/span>\u00fc<\/span>zere sat<\/span>\u0131<\/span>c<\/span>\u0131<\/span> veya sa<\/span>\u011f<\/span>lay<\/span>\u0131<\/span>c<\/span>\u0131<\/span> t<\/span>\u00fc<\/span>keticiye kar<\/span>\u015f\u0131<\/span> herhangi bir hak ileri s<\/span>\u00fc<\/span>remez. Bu h<\/span>\u00e2<\/span>llerde t<\/span>\u00fc<\/span>keticinin sessiz kalmas<\/span>\u0131<\/span>, s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>menin kurulmas<\/span>\u0131<\/span>na y<\/span>\u00f6<\/span>nelik bir kabul beyan<\/span>\u0131<\/span> olarak yorumlanamaz ve t<\/span>\u00fc<\/span>keticinin mal<\/span>\u0131<\/span> geri g<\/span>\u00f6<\/span>ndermek veya muhafaza etmek gibi bir y<\/span>\u00fc<\/span>k<\/span>\u00fc<\/span>ml<\/span>\u00fc<\/span>l<\/span>\u00fc\u011f\u00fc<\/span> yoktur.<\/span><\/p>\n

<\/span>Kartla <\/span>\u00f6<\/span>deme<\/span><\/strong><\/p>\n

<\/span>MADDE 11 <\/span>\u2212<\/span><\/strong> (1) Mesafeli s<\/span>\u00f6<\/span>zle<\/span>\u015f<\/span>melerde <\/span>\u00f6<\/span>demenin kredi kart<\/span>\u0131<\/span>, banka kart<\/span>\u0131<\/span> veya benzeri bir <\/span>\u00f6<\/span>deme kart<\/span>\u0131<\/span> ile harcama belgesi d<\/span>\u00fc<\/span>zenlenmeksizin yap<\/span>\u0131<\/span>ld<\/span>\u0131\u011f\u0131<\/span> durumlarda, kart<\/span>\u0131<\/span>n bir ba<\/span>\u015f<\/span>kas<\/span>\u0131<\/span> taraf<\/span>\u0131<\/span>ndan hukuka ayk<\/span>\u0131<\/span>r<\/span>\u0131<\/span> <\/span>\u015f<\/span>ekilde kullan<\/span>\u0131<\/span>lmas<\/span>\u0131<\/span> h<\/span>\u00e2<\/span>linde; 23\/2\/2006 tarihli 5464 say<\/span>\u0131<\/span>l<\/span>\u0131<\/span> Banka Kartlar<\/span>\u0131<\/span> ve Kredi Kartlar<\/span>\u0131<\/span> Kanunu ve 10\/3\/2007 tarihli ve 26458 say<\/span>\u0131<\/span>l<\/span>\u0131<\/span> Resm<\/span>\u00ee<\/span> Gazete<\/span>\u2019<\/span>de yay<\/span>\u0131<\/span>mlanan Banka Kartlar<\/span>\u0131<\/span> ve Kredi Kartlar<\/span>\u0131<\/span> Hakk<\/span>\u0131<\/span>nda Y<\/span>\u00f6<\/span>netmelik h<\/span>\u00fc<\/span>k<\/span>\u00fc<\/span>mlerine g<\/span>\u00f6<\/span>re i<\/span>\u015f<\/span>lem yap<\/span>\u0131<\/span>l<\/span>\u0131<\/span>r.<\/span><\/p>\n

<\/span>Bilgilerin saklanmas<\/span>\u0131<\/span> ve ispat y<\/span>\u00fc<\/span>k<\/span>\u00fc<\/span>ml<\/span>\u00fc<\/span>l<\/span>\u00fc\u011f\u00fc<\/span><\/strong><\/p>\n

<\/span>MADDE 12 <\/span>\u2212<\/span><\/strong> (1) Sat<\/span>\u0131<\/span>c<\/span>\u0131<\/span> veya sa<\/span>\u011f<\/span>lay<\/span>\u0131<\/span>c<\/span>\u0131<\/span>, t<\/span>\u00fc<\/span>keticinin bilgilendirilmesine ve cayma hakk<\/span>\u0131<\/span>n<\/span>\u0131<\/span> kullanabilmesine ili<\/span>\u015f<\/span>kin sistemi kurmak ve yaz<\/span>\u0131<\/span>l<\/span>\u0131<\/span>, sesli veya elektronik ortamdaki bu bilgileri <\/span>\u00fc\u00e7<\/span> y<\/span>\u0131<\/span>l boyunca saklamakla y<\/span>\u00fc<\/span>k<\/span>\u00fc<\/span>ml<\/span>\u00fc<\/span>d<\/span>\u00fc<\/span>r.<\/span><\/p>\n

<\/span>(2) Sat<\/span>\u0131<\/span>c<\/span>\u0131<\/span> veya sa<\/span>\u011f<\/span>lay<\/span>\u0131<\/span>c<\/span>\u0131<\/span> elektronik ortamda t<\/span>\u00fc<\/span>keticiye teslim edilen gayri maddi mallar<\/span>\u0131<\/span>n veya sunulan hizmetlerin teslimat<\/span>\u0131<\/span>n<\/span>\u0131<\/span>n ay<\/span>\u0131<\/span>ps<\/span>\u0131<\/span>z olarak yap<\/span>\u0131<\/span>ld<\/span>\u0131\u011f\u0131<\/span>n<\/span>\u0131<\/span> ispatla y<\/span>\u00fc<\/span>k<\/span>\u00fc<\/span>ml<\/span>\u00fc<\/span>d<\/span>\u00fc<\/span>r.<\/span><\/p>\n

 <\/p>\n

\u00dc\u00c7\u00dc<\/strong><\/span>NC<\/strong><\/span>\u00dc<\/strong><\/span> B<\/strong><\/span>\u00d6<\/strong><\/span>L<\/strong><\/span>\u00dc<\/strong><\/span>M<\/strong><\/span><\/p>\n

\u00c7<\/strong><\/span>e<\/strong><\/span>\u015f<\/strong><\/span>itli ve Son H<\/strong><\/span>\u00fc<\/strong><\/span>k<\/strong><\/span>\u00fc<\/strong><\/span>mler<\/strong><\/span><\/p>\n

<\/span><\/strong><\/p>\n

Y<\/span>\u00fc<\/span>r<\/span>\u00fc<\/span>rl<\/span>\u00fc<\/span>kten kald<\/span>\u0131<\/span>r<\/span>\u0131<\/span>lan y<\/span>\u00f6<\/span>netmelik<\/span><\/strong><\/p>\n

 <\/p>\n

MADDE 13 <\/span>\u2212<\/span><\/strong> (1) 13\/6\/2003 tarihli ve 25137 say<\/span>\u0131<\/span>l<\/span>\u0131<\/span> Resm<\/span>\u00ee<\/span> Gazete<\/span>\u2019<\/span>de yay<\/span>\u0131<\/span>mlanan Mesafeli S<\/span><\/a><\/span>\u00f6<\/span><\/a><\/span>zle<\/span><\/a><\/span>\u015f<\/span><\/a><\/span>meler Uygulama Usul ve Esaslar<\/span><\/a><\/span>\u0131<\/span><\/a><\/span> Hakk<\/span><\/a><\/span>\u0131<\/span><\/a><\/span>nda Y<\/span><\/a><\/span>\u00f6<\/span><\/a><\/span>netmelik<\/span><\/a> y<\/span>\u00fc<\/span>r<\/span>\u00fc<\/span>rl<\/span>\u00fc<\/span>kten kald<\/span>\u0131<\/span>r<\/span>\u0131<\/span>lm<\/span>\u0131\u015f<\/span>t<\/span>\u0131<\/span>r.<\/span><\/p>\n

 <\/p>\n

Y<\/span>\u00fc<\/span>r<\/span>\u00fc<\/span>rl<\/span>\u00fc<\/span>k<\/span><\/strong><\/p>\n

 <\/p>\n

MADDE 14 <\/span>\u2212<\/span><\/strong> (1) Bu Y<\/span>\u00f6<\/span>netmelik yay<\/span>\u0131<\/span>m<\/span>\u0131<\/span> tarihinde y<\/span>\u00fc<\/span>r<\/span>\u00fc<\/span>rl<\/span>\u00fc\u011f<\/span>e girer.<\/span><\/p>\n

 <\/p>\n

Y<\/span>\u00fc<\/span>r<\/span>\u00fc<\/span>tme<\/span><\/strong><\/p>\n

 <\/p>\n

MADDE 15 <\/span>\u2212<\/span><\/strong> (1) Bu Y<\/span>\u00f6<\/span>netmelik h<\/span>\u00fc<\/span>k<\/span>\u00fc<\/span>mlerini Sanayi ve Ticaret Bakan<\/span>\u0131<\/span> y<\/span>\u00fc<\/span>r<\/span>\u00fc<\/span>t<\/span>\u00fc<\/span>r.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Bu Y\u00f6netmelik; yaz\u0131l\u0131, g\u00f6rsel ve elektronik ortamda veya di\u011fer ileti\u015fim ara\u00e7lar\u0131 kullan\u0131larak ve t\u00fcketicilerle kar\u015f\u0131 kar\u015f\u0131ya…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-1760","post","type-post","status-publish","format-standard","hentry","category-mevzuat-haberleri"],"_links":{"self":[{"href":"http:\/\/www.alohaber.net\/wp\/wp-json\/wp\/v2\/posts\/1760","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.alohaber.net\/wp\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.alohaber.net\/wp\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.alohaber.net\/wp\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.alohaber.net\/wp\/wp-json\/wp\/v2\/comments?post=1760"}],"version-history":[{"count":1,"href":"http:\/\/www.alohaber.net\/wp\/wp-json\/wp\/v2\/posts\/1760\/revisions"}],"predecessor-version":[{"id":1761,"href":"http:\/\/www.alohaber.net\/wp\/wp-json\/wp\/v2\/posts\/1760\/revisions\/1761"}],"wp:attachment":[{"href":"http:\/\/www.alohaber.net\/wp\/wp-json\/wp\/v2\/media?parent=1760"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.alohaber.net\/wp\/wp-json\/wp\/v2\/categories?post=1760"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.alohaber.net\/wp\/wp-json\/wp\/v2\/tags?post=1760"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}